Purchase and Payment methods
Know how to shop on Hurb, our payment methods, how to use your Hurb Credits, etc.
- Can I pay for my Activity on site?
- How do I get to my Activity?
- How do I book a hotel?
- What is included in the hotel reservation?
- What is included in the Hurb Activity?
- What are the payment methods accepted by Hurb?
- When will I receive my booking confirmation?
- How can I use my credits?
- Can I pay with two credit cards?
- My order was canceled/My payment was declined. What now?
- I booked my reservation, but I did not receive my voucher. What should I do?
- I've booked as a visitor, how can I access my purchase information?
- Which service does the invoice I receive from Hurb correspond to?
- How do I gift a friend?
- How can I find my order?
- How can I make sure that my order was approved?
- I won a discount coupon. How can I use it?
- I've been improperly charged. What should I do?
- Can I pay using a third-party credit card?
- I paid the same order twice. How can I retrieve the amount paid in this duplicated order?
- How can I search for offers by price?
- Where can I find the check-in and check-out hours of the hotel?
- Where can I check the address of the hotel?
- How do I know if the establishment has a parking lot?
- Can I check-in or check-out from the hotel at any time?
- How does the "Share and win" promotion of Hurb work?