Thinking of facilitating your experience, you can now purchase only the airfare through the HU website. For this:
- Enter our website and select the icon "Air " in the top bar;
- Then inform the destination, dates and number of travellers;
- The website will return to you the options the airlines and flight schedules available;
- Choose the option you want and we'll direct you to the payment page. Stay tuned, Traveler! It is not possible to use HU credits for the purchase of airline tickets. After completing your booking, the airline tickets will be sent to your email within 24 hours.
For more information or if you need assistance, please contact our Traveler Happiness Center through the following channels:
You can access our online chat. Hours of service: From Monday to Friday from 8 a.m to 22 p.m and Saturdays, Sundays and holidays from 9 a.m to 20 p.m.
You can speak directly to our consultants via the +55 21 4020-7744 phone. Hours of service: From Monday to Friday from 08 a.m to 22 p.m and Saturdays from 09 a.m to 20 p.m.
Sending email to firstname.lastname@example.org
Oh! And if you need to talk to us outside of the opening hours, we have a service robot available to assist you with whatever you need. ;)