I booked my reservation, but I did not receive my voucher. What should I do?

Your voucher will be sent to the provided email right after you finish your payment.

If you're still unable to access your voucher, please contact the Traveler’s Happiness Center through our channels:


You can access our online chat at the chat button at the right bottom of the page! We work every day, 24/7.


Do you want to send any emails to our team? Just send it to help@hurb.com! As soon as possible you'll receive our feedback.

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