My order was canceled/My payment was declined. What now?

This usually happens when some of your billing info is filled wrong at the checkout. In this case, there will be no charges on your credit card, you can be sure!

Try ordering again and pay close attention to all your billing info.

If the problem persists, try contacting the credit card company.

Here’s a tip: Try using a credit card that is linked to the same ID number of the owner of the Hurb account you are ordering from.

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