Passengers requiring special assistance, it is necessary to inform the airline in advance, therefore, when booking, please remember to let us know when any of the travellers need this care. You can inform in the field "special requests " For bookings made through form or call the carrier responsible for the package, in the case of booking via telephone.
Here are some tips:
In general, airlines request a medical certificate authorizing boarding.
Elderly travellers are entitled to priority boarding. Just identify yourself at the airline counter at the airport.
If the passenger makes use of a wheelchair or other equipment to assist locomotion, he/she must notify the airline before boarding. Passengers with a guide dog should be aware of the rules of each airline.